Target groups instead of a list of services
Almost every tax advisory firm offers bookkeeping, payroll, annual accounts and tax returns. Where you can stand out is in who you work for: founders, freelancers, landlords, online retailers, restaurants or agriculture. The website therefore puts industries and typical concerns first and explains your services from the point of view of these clients.
Founders have different questions from a family-owned GmbH preparing for succession. Separate pages for each target group also help with search, because people often search for combinations such as “tax adviser start-up” or “tax adviser rental income”.
Document exchange belongs at the top
Existing clients mainly visit your website to log in to the portal or find a phone number. A clearly visible link to DATEV Unternehmen online, BMD Com or the RZL Klientenportal saves your team a lot of questions.
For new clients, a short page explains the digital process: how receipts get to you, which authorisations are needed, such as for FinanzOnline in Austria or via the Vollmachtsdatenbank (authorisation database) in Germany, and when reports arrive. That removes the worry that switching firms could be complicated.
Advertising rules for tax advisers
In Germany, advertising under § 57a StBerG is permitted as long as it provides factual information about professional activity in form and content and is not aimed at obtaining an individual engagement. § 9 BOStB requires that references to special qualifications can be substantiated. Official Fachberater designations exist only for international tax law and for customs and excise duties, and association titles must be shown separately from the professional title.
In Austria, the WTBG 2017 contains no specific advertising provision. The yardstick is the professional code and the UWG (Unfair Competition Act): factual, verifiable statements on services, career and firm size are unproblematic, loud claims or disparaging comparisons with colleagues are not. In both countries, commissions for referring clients are prohibited, which matters when using lead portals.
Explaining fees transparently
In Germany, fees are governed by the Steuerberatervergütungsverordnung (tax adviser fee regulation). Since July 2025, flat fees can be agreed more freely, the fee agreement requires text form, and a first consultation costs consumers at most €190. In Austria, there is no statutory fee scale, and fees are agreed freely, often on the basis of the Allgemeine Auftragsbedingungen für Wirtschaftstreuhandberufe (general terms of engagement).
Specific prices do not have to appear on the website. Many clients do, however, appreciate a framework, for example how a monthly flat fee is made up. If you state prices, we label them clearly as net or gross, as § 5 ECG requires in Austria.
Auditing: trust through verifiability
Audit firms mostly address management boards, supervisory boards, associations and foundations. What matters are audit areas, industries, team structure and independence. In Germany, advertising by auditors is permitted under § 52 WPO as long as it is not unfair. Because of confidentiality, you only name engagements with consent, while anonymised industry information is unproblematic.
We take two differences between the countries into account: in Austria, auditors are not automatically authorised to give tax advice, so many hold both professional titles. In Germany, they may give tax advice, but the title “Wirtschaftstreuhänder” is prohibited there. We avoid logos that could be confused with the professional seal.
Attracting new talent
Many firms need staff more urgently than new clients. A careers page with vacancies for trainee tax advisers (Berufsanwärter:innen), tax assistants (Steuerfachangestellte) or audit assistants shows how training, exam preparation and working hours are organised at your firm, and prepares the vacancies for Google for Jobs.
For trainees, what matters most is how the firm supports exam preparation, for example through study time or covering course fees. Details like these belong on the page in concrete terms, not as a general promise.