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Create an out-of-office message for your firm or office

A clear out-of-office message with return date, deputy and the right note for your profession, bilingual if you like.

Reason
Tone
Deputy (optional)

Without a name, the message only gives a phone number or email for urgent matters.

Incoming emails
Tips for your out-of-office message
  • Switch the message on on your last working day and only switch it off once you have gone through your emails after your return.
  • Do not give any details about why you are away, and no travel destinations either.
  • Only name a deputy if they have agreed and are genuinely available during that time.
  • The return date only skips weekends. Adjust it yourself for regional public holidays.
  • Outlook and Gmail allow separate texts for internal and external senders.
  • Do not forward automatically to private addresses: customer and client data belongs in the office mailbox.

Preview of your out-of-office message

Subject
Out of office until …

Message

Dear Sir or Madam, Thank you for your message. I am on holiday from … to … inclusive. I will be available again from …. Your email will not be forwarded. I will be happy to reply after my return. For urgent matters, please contact Mag. Lukas Beispiel: Tel. +43 1 234 56 78 or office@stb-muster.at. If you have received a tax assessment or a letter with a deadline, please call the office immediately so that no deadline is missed. Kind regards Anna Muster Steuerberatung Muster

Made with meine-kanzlei-website.com

A good out-of-office message answers three questions before anyone asks them: How long are you away, what happens to my message, and who do I contact if it cannot wait? The generator writes the text for a holiday, a training course or a closed office, works out your return date and adds a note that suits your profession.

What belongs in an out-of-office message

The period with first and last day, the day from which you are available again, and a clear statement of whether the message will be forwarded or only dealt with after your return. Plus, if there is one, a deputy with phone number or email. You do not have to explain why you are away: “on holiday” or “out of the office” is enough, and travel destinations or details of an illness do not belong in it.

As the return date, the generator uses the next working day after your last day of absence. It skips weekends automatically; public holidays vary by federal state, so please check those yourself.

The right note for your profession

In law firms and in tax advice, deadlines count: anyone who has received a court document or a tax assessment should get in touch right away and not wait until after the holiday. Notary offices confirm that scheduled signing appointments go ahead, mediators say how ongoing mediations will continue, and bookkeeping offices point out that receipts can still be sent in. The generator suggests a sentence for each of the six professions, which you can switch on or off.

Bilingual out-of-office message

If you have international clients, you can add the English version to the German text with one click. The subject line then contains both languages, and the English text follows after a dividing line. On the pages in other languages, including this one, the generator adds a German version instead, so that German-speaking senders know where things stand too.

In brief

Questions on this topic

When should I switch on the out-of-office message?

Ideally on your last working day before you leave, when you leave the office, and switch it off again once you have gone through your emails after your return. Outlook and Gmail can also start and end it automatically by date.

May I forward emails automatically to a deputy?

Within the office, yes, if the deputy is allowed to see the content. For professionals bound by secrecy, such as lawyers, notaries, tax advisers and auditors, this should be someone who is also bound by confidentiality. Forwarding to private mailboxes or to people outside the office is off limits for data protection reasons.

How long should an out-of-office message be?

As short as possible: greeting, period, return date, what happens to the message, deputy, sign-off. Hardly anyone reads more than five or six sentences. Advertising or promotions do not belong in an automatic reply.

Where do I set up the out-of-office message?

In Outlook under File › Automatic Replies (in the new Outlook and on the web under Settings › Accounts › Automatic replies), in Gmail under Settings › General › Vacation responder, and for Apple Mail usually directly with your email provider. Copy the subject and text from the generator separately.

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